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Privacy Policy

Our commitment to protecting your privacy and personal data

Introduction

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, and contact details you provide when registering or contacting us.
  • Usage Data: Information about how you interact with our website, including pages visited and time spent.
  • Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

How long we keep your photos and videos

Photos you upload are kept in private storage that is never made public, and they are deleted automatically 30 days after upload. To make your video, we send your photos and your topic to the third-party AI providers that write the lyrics and render the video. Your previews and finished videos are stored privately in your account, where only you can view them (our team accesses them only when needed for support or to enforce these terms), until you delete your account. Deleting your account deletes your photos and videos. To stop the free preview from being claimed over and over, we keep a small record that a free preview was used: the ID of the Google account it was claimed with, a one-way hash of the IP address, and the date. This record contains no photos, videos or lyrics, and we keep it even after an account is deleted, only to enforce the one-preview-per-person limit.

Analytics

We measure visits with a self-hosted, cookieless Plausible Analytics instance and with Google Analytics, which may set cookies once you interact with the page. We record where your first visit came from (for example a search engine or an AI assistant) to understand which channels work; we store a one-way hash of your IP address, never the address itself.

Contact Us

AI Rap Duo · support@airapduo.io